Little League® International is pleased to announce the elevation of Susan Rivers to Retail Inventory and Warehouse Specialist, effective September 3, 2024.
“Susan’s positive customer service and goal-oriented work ethic has continued to help the retail team grow and adapt, especially with the transition to our new Flagship store,” said Christa DeAngelo, Little League Retail General Manager. “We are excited to see how she will continue to enhance our operations while positively impacting the experience for those who interact with our retail operations throughout the year, and especially each August as we welcome families from all around the world.”
Ms. Rivers joined the Little League team in 2022 as the Retail Customer Service Representative after more than two decades of customer service experience. In addition to her professional experience, Ms. Rivers has also been a part of two local fundraising teams, the first to raise money for the Children’s Miracle Network and the second as co-captain of a Relay for Life team in Mill Hall, Pennsylvania.
“I’m looking forward to taking on new challenges and implementing new ideas that come with my role as the Retail Inventory and Warehouse Specialist,” said Ms. Rivers. “I am excited to continue my career path with Little League, working with a great retail operations team and providing attentive customer service to those who interact with retail operations.”
In her new role, Ms. Rivers will be responsible for overseeing all aspects of inventory and warehouse operations. This includes the receipt of storage, retrieval and dispatch of goods to the sales floor, e-commerce sales, implementing inventory tracking systems, controlling inventory, monitoring stock levels, conducting regular inventory audits, and organizing all stockroom/warehouse spaces.